Leading Edge Technology

Travel Leaders not only believes in the power of technology, but in its constant evolution. Those in the travel industry who fail to keep up with the latest technology risk failing to maximize the efficiency and cost-effectiveness of their travel management programs. Travel Leaders utilizes multiple technologies and unique pricing techniques to ensure the lowest prices available within the Global Distribution System for air, car, hotel and rail reservations. Securing the “best of breed” technologies available, Travel Leaders is a “systems integrator” which positions us ideally to offer the most robust and current solutions for each and every customer

Travel Leaders is a preferred reseller of Rearden Commerce’s online booking tool which we have rebranded as Compass. We have numerous clients using the Compass self-booking tool with its long list of long-tail products.

Compass, powered by Rearden Commerce, helps employees search from thousands of flight, hotel and rental car options tocreate an itinerary that meets their needs and complies with corporate policy. It also helps employees find and book other services including dining reservations, car service, event tickets, airport parking, audio and web conferences, and package shipping.

Compass creates new cost savings opportunities for travel and procurement managers. Employees are encouraged to view and redeem unused tickets as they book new flights, then guided to preferred providers offering negotiated discounts.

Features that will benefit your organization include:

• Direct connect to Southwest Airlines
• User-friendly online booking interface – providing the traveler both comfort and confidence which will help to increase usage.
• Mobile Client application providing details of travel bookings, conference information, package shipping and more, all   provided in your employees’ PDAs.
• Long-tail stores designed to act as a “Personal Assistant” for the traveler while providing additional savings on shipping, dining, parking, conferencing and event tickets.
• Package shipping that compares the cost of various products and arrival times. Savings realized may be up to 20% of your expenditure.
• Negotiated discount parking rates.
• Conferencing connectivity using your own negotiated rates or Travel Leaders’ rates. The system evaluates the proposed expenditure BEFORE the conference is booked, guiding your users towards lower cost options.
• Live chat assistance and co-browsing by your dedicated Travel Leaders team.
• Comprehensive training onsite and via webinars and on-demand tutorials.
• Best practices to increase utilization of the online tool so that maximum savings are realized.
• Automated quality control for lowest fares/rates and touchless fulfillment program.
• Integration with Rearden Expense – electronic expense management product.

Concur

Travel Leaders has been utilizing Concur Travel since its inception as both a reseller and for fulfillment and recommends this online booking tool because of its global capabilities, ability to waitlist and book Amtrak.  Concur Travel is currently deployed in over 90 countries around the world and is a global system localized in 11 languages.  It has all of the major features required by a global system including multi-GDS, multi-agency, multi-currency and language, integrated support for low cost carriers and non-GDS inventory, non-GDS hotel inventory, consolidated reporting across the globe, rail and compliance with data privacy requirements.

Concur Travel will display your company’s preferred providers during the booking process. This allows you to have control of your travel program by offering your business travelers the most inventory of any online travel booking tool.  In addition, Concur Travel helps to ensure spend is within the guidelines of your T&E policy and is booked with your preferred travel vendors. Audit rules pre-built into the site enforce your corporate travel policies and guide your business travelers to make travel decisions that are in the best interest of your organization, while still convenient for business travelers.

By searching inventories from multiple GDS, consolidator, and Internet-only sources, and delivering robust online booking, reporting, and agency support, Concur Travel makes the travel procurement process quick, easy, and affordable.

Features include:

• Lower Travel and Booking Transaction Costs: Booking online can lower overall costs. Travelers can use Concur Travel to quickly and efficiently access and compare fares from multiple-sources to find the lowest priced itinerary for your trip, eliminating unnecessary for a faster, more cost-effective reservation process.
• Increase Control: Prevent out-of-policy travel purchases before they occur, and effortlessly communicate corporate policy updates to your travelers.
• Integration with Concur Expense Management: The online booking tool was built to seamlessly integrate with the Concur expense management system. Once travel is completed, participating travel suppliers deliver complete electronic folio data in the form of e-receipts directly into the corporate traveler's expense report.
• Real-Time Reporting = Actionable Information: Access past, present and future travel spending information to support strategic supplier negotiations.
• Enhance Productivity: Book travel fast and easily; book air, car, rail, and hotel simultaneously without sacrificing time needed for your core business objective.
• Common Profile Management: Utilize and maintain accurate traveler information without the hassle of paper-based update processes. Automatically synchronize with GDS-based profile information. Concur Travel allows both travelers and agencies to view and update a common travel profile. Travelers gain a sense of flexibility and control, while travel counselors easily access their client's travel preferences. In addition, profiles within Concur Travel synchronize to the GDS instantly. The travel profile format provides a clean structure and the ability to store additional information.

Beacon Flight Notification

Travel Leaders’ Beacon Flight Notification suite offers travelers and managers a tool for monitoring and rebooking their travel when disruptions to initial travel plans occur. 

Beacon Flight Notification delivers:

• Travel Alerts by Text or Email
• Detailed Airport Maps & Information
• Remote Access via Blackberry or PDA

What makes Travel Leaders truly unique in this area is that we do not simply notify travelers about disruptions to their travel plans, but we proactively begin the rebooking process. This eliminates the need for travelers to wait on long lines at the airport only to learn there are no flights or hotel rooms available. Travel Leaders has already begun to secure them with alternative bookings.

Compass Travel Portals

The Compass Travel Portal is a secure internet site that is customized based on your travel management objectives.

Dynamic Features:

• Customized Profile Solution
• Secure Login – Feed, File or Open Registration
• Live Chat Support
• Uniform Site Design with Corporate Logo and Customization
• System Integration - Dynamic Display
• Travel Policy and Resources
• Corporate Discount Programs